Privacy Policy

Effective Date: 1 July 2025

This Privacy Policy explains how ONE FIT KIT PTY LTD (ABN 98 636 200 925) trading as ONE FIT KIT, collects, uses, discloses, and protects your personal information when you visit fonz.co (the “Site”) or purchase Products or Subscription Plans. By accessing or using the Site, you agree to this Policy.

1. Definitions

  • Personal Information
    Information that identifies you, such as your name, email address, postal address, phone number, and payment details.
  • Usage Data
    Non-identifying information about how you interact with the Site (e.g., pages visited, time spent).
  • Cookies and Tracking Technologies
    Small files, scripts, and pixels used to recognise your browser or device and collect analytics data.

2. Information We Collect

2.1 Information You Provide

  • Account registration details (name, email, password)
  • Shipping and billing address
  • Payment information (collected via secure third-party processor)
  • Order history and subscription preferences

2.2 Information Automatically Collected

  • Usage Data via server logs
  • Cookies and similar technologies for site analytics and performance

2.3 Information from Third Parties

  • Payment processors (billing verification)
  • Shipping carriers (delivery status)

3. How We Use Your Information

  • Order Fulfillment & Subscriptions
    Process orders, manage renewals, and handle returns.
  • Communication
    Send order confirmations, shipping updates, billing notices, and customer support responses.
  • Analytics & Site Improvement
    Analyze Usage Data to enhance Site functionality and user experience.
  • Marketing
    Deliver newsletters and promotional offers (you may opt out at any time).
  • Legal & Security
    Prevent fraud, enforce our Terms of Service, and comply with legal obligations.

4. Information Sharing & Disclosure

  • Service Providers
    We share Personal Information with trusted partners (payment processors, shipping carriers, analytics providers) to operate our business.
  • Legal Compliance
    We may disclose information to comply with laws, court orders, or regulatory requests.
  • Business Transfers
    In the event of a merger, acquisition, or sale of assets, Personal Information may be transferred to the acquiring entity under comparable privacy protections.
  • With Your Consent
    We only share additional information when you explicitly authorise it.

5. Cookies & Tracking Technologies

  • Essential Cookies
    Required for core Site functionality.
  • Analytics Cookies
    Used to measure and improve Site performance.
  • Marketing Cookies
    Used to deliver relevant advertising.

You can manage or disable cookies through your browser settings; however, disabling essential cookies may affect Site functionality. 

6. Data Retention

  • Order & Billing Records
    Retained for up to 7 years to comply with Australian tax and warranty obligations.
  • Account Information
    Retained until you delete your account or we are required to remove it under applicable law.
  • Support & Communication Logs
    Retained for up to 3 years to help us resolve issues and improve our service.
  • Deletion Requests
    Data removed from active systems within 30 days, except for data we are legally required to retain.

7. Data Security

  • We implement industry-standard measures (SSL/TLS encryption, firewalls, access controls) to protect your Personal Information.
  • Only authorized personnel with a legitimate business need may access your data; all team members are trained on privacy and security best practices.
  • In the unlikely event of a data breach, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by law.

8. International Data Transfers

  • Your data is stored on secure servers in Australia.
  • If transferred outside Australia, we ensure appropriate safeguards (e.g., standard contractual clauses) under applicable privacy laws.

9. Your Rights & Choices

  • Access & Correction
    Request access or correction by logging into your account or contacting us.
  • Deletion & Restriction
    Request deletion or restriction; we’ll respond within 30 days, except where legal requirements prevent deletion.
  • Data Portability
    We will provide a machine-readable copy of your Personal Information upon request.
  • Marketing Opt-Out
    Unsubscribe via the “unsubscribe” link in emails or contact us here.
  • Complaints
    Lodge a complaint with us or with the OAIC.

10. Children’s Privacy

Our Site, Products, and services are intended for adults 18 years or older. We do not knowingly collect Personal Information from anyone under 18.

11. Third-Party Links & Embedded Content

  • The Site may contain links to third-party websites, applications, or services not operated by Fonz.
  • We do not endorse or assume responsibility for their privacy practices or content.
  • Your interactions with linked or embedded third-party content (e.g., videos, social feeds) are governed by those third parties’ privacy policies.

12. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time; we’ll revise the “Effective Date” at the top when we do.
  • For material changes, we’ll notify active subscribers by email and/or display a notice on the Site at least 14 days before changes take effect.
  • Your continued use of the Site after the Effective Date constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions, requests, or concerns, please contact us:

ONE FIT KIT PTY LTD
Email us here