Terms of Use

Updated: 12 June 2025

Overview

This website (the “Site”) is owned and operated by ONE FIT KIT PTY LTD (ABN 98 636 200 925) trading as ONE FIT KIT (“we”, “us” or “our”). Our goal is to deliver premium wellness and performance supplements to individuals seeking evidence-based support for their health and lifestyle.

By accessing or using the Site, placing an order or subscribing to any of our Subscription Plans, you agree to be bound by these Terms of Service (“Terms”), together with any additional terms, conditions, policies and notices referenced herein. Please read them carefully before using our services.

We host our store on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

1. Definitions

  • User, you, your: Any individual accessing or using this website as Site.
  • Products: Any Product sold through this Site: 'https://fonz.co'. 
  • Subscription Plan: An auto-renewing agreement under which Products are delivered to you at regular intervals.
  • Content: All text, graphics, images, audio, video, and other materials made available on the Site.

2. Acceptance & Amendments

  1. By accessing or using the Site, placing an order, or subscribing to a Subscription Plan, you agree to these Terms of Service (“Terms”).
  2. We reserve the right to update or amend these Terms at any time. Revised Terms will be posted on the Site with a new “Effective Date.”
  3. Your continued use of the Site, Products, or Subscription Plan after any changes constitutes your acceptance of the updated Terms.

3. Eligibility & Health Representations

  1. You must be at least 18 years old and legally capable of entering into binding contracts in Australia to use the Site or purchase Products.
  2. By placing an order or subscribing, you represent and warrant that you have no medical condition, prescription, allergy, or other contraindication that makes use of any Product unsafe.
  3. You agree to consult a qualified healthcare professional before beginning any new supplement regimen.

4. Regulatory Compliance & Medical Disclaimer

  1. All Products comply with Therapeutic Goods Administration (TGA) requirements for dietary supplements; no unapproved therapeutic or disease-treatment claims are made.
  2. Information on the Site and in connection with any Product is provided for general wellness guidance only and is not a substitute for professional medical advice.
  3. Always seek the advice of a qualified healthcare provider regarding any health concerns or before using any new supplement.

5. Privacy & Cookies

  1. We collect, use, and disclose personal information as described in our Privacy Policy.
  2. We use cookies and similar tracking technologies for analytics, personalization, and marketing.
  3. You may manage or disable cookies at any time via your browser settings. For questions about your personal data, please contact us [CUSTOMER SUPPORT FORM].

6. Ordering, Subscriptions & Billing

  1. All orders are subject to product availability and confirmation of the order price at the time your order is placed.
  2. Subscription Plans automatically renew at the end of each billing cycle using our payment provider unless you pause or cancel prior to the next renewal date.
  3. You may pause, modify, or cancel your Subscription Plan at any time via your account dashboard; changes take effect from the next billing event. If you need assistance, email us. Refunds will be issued if billing has already occurred.
  4. Trial or introductory offers (e.g., discounted first cycle) are subject to the specific terms presented at signup and will convert to the standard Subscription Plan price unless canceled before the trial ends.
  5. You agree to provide and maintain accurate payment and billing information. We reserve the right to suspend or cancel your order or Subscription Plan if payment cannot be processed.

7. Shipping, Discrete Packaging, Returns & Refunds

  1. Products are shipped in plain, unbranded packaging to ensure your privacy.
  2. Shipping costs and estimated delivery times are displayed at checkout and may vary based on your location.
  3. You may return unopened Products within 30 days of delivery for a full refund; return shipping costs are your responsibility unless the return is due to our error or a defective Product.
  4. Opened or hygiene-sensitive Products (e.g., powders) are non-returnable and non-refundable unless they arrive damaged or defective.
  5. To initiate a return, contact us with your order number and reason for return; we will provide shipping instructions.

8. Intellectual Property

  1. All Content on the Site—including text, graphics, logos, images, and software—is the property of Fonz or its licensors and is protected by Australian and international intellectual property laws.
  2. You are granted a limited, non-exclusive, non-transferable license to access and use the Site and to view or download Content solely for your personal, non-commercial use.
  3. Any other use, reproduction, modification, or distribution of Content without our prior written consent is strictly prohibited.

9. User Content & Conduct

  1. You retain all rights in any content you submit to the Site (e.g., reviews, testimonials), but you grant Fonz a perpetual, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for any purpose.
  2. You agree not to post or transmit any content that is unlawful, defamatory, obscene, threatening, infringing, or otherwise objectionable.
  3. We reserve the right to remove or refuse any User Content at our discretion, without notice.
  1. The Site may contain links to third-party websites, applications, or services that are not owned or controlled by Fonz.
  2. We do not endorse or assume any responsibility for the content, privacy practices, or terms of use of any third-party sites or services.
  3. Your interactions with any third parties found on or through the Site are solely between you and the third party; Fonz is not liable for any loss or damage incurred.

11. Disclaimers & Limitation of Liability

  1. Products are provided “as is” and “as available,” without warranties of any kind, express or implied.
  2. To the maximum extent permitted by law, Fonz’s total liability for any claim arising out of or relating to these Terms, the Site, or Products you purchase is limited to the total amount you have paid to Fonz in the 12 months preceding the event giving rise to the claim.
  3. In no event will Fonz, its officers, directors, employees, or agents be liable for any indirect, incidental, special, punitive, or consequential damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless Fonz, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

  • Your use of or inability to use the Site or Products;
  • Your breach of these Terms;
  • Your violation of any law or the rights of a third party;
  • Any User Content you submit.

13. Dispute Resolution & Governing Law

  1. Informal Resolution: If you have any dispute with Fonz, please contact us and we will try to resolve it informally.
  2. Mediation: If the dispute cannot be resolved informally within 30 days, the parties agree to attempt non-binding mediation in New South Wales, Australia.
  3. Arbitration: If mediation is unsuccessful, any unresolved dispute shall be finally resolved by binding arbitration under the rules of the Australian Centre for International Commercial Arbitration.
  4. Governing Law: These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia.

14. Severability, Waiver & Termination

  1. Severability: If any provision of these Terms is held invalid or unenforceable, that provision will be struck and the remaining provisions will remain in full force and effect.
  2. Waiver: No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver.
  3. Termination: Fonz may suspend or terminate your access to the Site or your Subscription Plan at any time, with or without cause, and without notice. Sections 8, 11, 12, 13, and 14 shall survive termination.

15. Contact Information

If you have any questions or need to provide notices under these Terms, please contact us.